Privacy Policy
Effective Date: May 16th, 2026
Company Name: Seavelo
Website: https://seavelo.com/
1. Introduction
At Seavelo, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, services, or AI solutions.
2. Information We Collect
We may collect the following types of information:
Personal Information
- Full name
- Email address
- Phone number
- Company name
- Billing information (if applicable)
Technical Information
- IP address
- Browser type
- Device information
- Pages visited on our website
- Time spent on pages
Service Data
When you interact with our AI systems, we may collect:
- Chat inputs and queries
- Uploaded documents or files
- Usage logs for system improvement
3. How We Use Your Information
We use collected information to:
- Provide and improve our AI services
- Respond to inquiries and support requests
- Personalize user experience
- Process payments and transactions
- Improve system performance and accuracy
- Ensure security and prevent fraud
- Send important updates and notifications
4. Data Storage and Security
We implement strong security measures to protect your data, including encryption, secure servers, and access controls. While we take reasonable steps to protect your information, no system is 100% secure.
5. Sharing of Information
We do not sell your personal information. However, we may share data with:
- Trusted service providers (hosting, analytics, payment processing)
- Legal authorities if required by law
- Business partners with your consent
6. AI Data Usage
Our AI systems may process your inputs to generate responses. We do not use your private conversations to personally identify you, and we take steps to anonymize and secure all processed data where applicable.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Improve website performance
- Analyze user behavior
- Store user preferences
- Enhance user experience
You can disable cookies in your browser settings, but some features may not function properly.
8. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request corrections
- Request deletion of your data
- Withdraw consent
- Request data portability
To exercise these rights, contact us using the details below.
9. Data Retention
We retain personal data only as long as necessary to provide services, comply with legal obligations, and improve our systems.
10. Third-Party Services
Our website and services may integrate with third-party tools such as analytics providers, cloud hosting platforms, and payment processors. These third parties have their own privacy policies.
11. Children’s Privacy
Our services are not intended for children under the age of 13 (or applicable local age). We do not knowingly collect data from minors.
12. International Data Transfers
Your information may be processed in different countries where our servers or service providers are located. We ensure appropriate safeguards are in place for such transfers.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
14. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Email: admin@seavelo.com
Website: https://seavelo.com/